Privacy Policy

Updated: January 15, 2025

1. Introduction

1.1 This Privacy Policy explains how PRIMEPEAK INC. (“Company,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you use our GoalScript application (“Service”), available on iOS, and our website at primepeak.io.

1.2 By using our Service, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. This Policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable international data protection regulations.

Product Information

1.8 Product Name: GoalScript

1.9 Customer Support Email: info@primepeak.io

2. Information We Collect

2.1 Personal Information

2.1.1 Account Information: When you create an account, we collect your name, email address, and any other details you provide during registration for account management purposes.

When you choose to sign in using Google, we collect your email address, first name, and last name from your Google account. This information is used solely for account creation and authentication purposes. We do not access or store any other Google account information. By using Google Sign-In, you authorize us to collect this basic profile information in accordance with Google's privacy policies and authentication protocols.

2.1.2 Payment Information: Payment details are collected through our third-party provider, RevenueCat (revenuecat.com), which handles subscriptions and purchases. We offer a free trial period followed by monthly or annual subscription options. Current pricing is displayed within the app at the time of purchase. We do not store full payment details directly.

2.2 Automatically Collected Information

2.2.1 Device Information: We collect information on your device type, operating system, and unique identifiers to ensure compatibility and performance.

2.2.2 Usage Data: Information on how you interact with our Service, including accessed features and time spent, is collected to improve your experience.

2.2.3 Location Data: We may use your IP address to determine general location, which helps us deliver relevant services. Precise location tracking is not used unless explicitly enabled for specific features.

3. Data Collected by Third-Party Services

3.1 Core Infrastructure Providers

We rely on the following providers for specific functions:

3.1.1 Supabase (supabase.com): Provides authentication services, database storage (PostgreSQL), serverless functions, and file storage. For Google Sign-In authentication, Supabase acts as an intermediary to securely process the authentication flow. Your Google credentials are never directly stored in our system.

3.1.2 OneSignal (onesignal.com): Manages push and email notifications, collecting player IDs and device information to ensure notifications reach you.

3.1.3 RevenueCat (revenuecat.com): Handles payment processing and subscription management, securely processing payment data.

3.1.4 Mixpanel (mixpanel.com) and Vercel Analytics (vercel.com/docs/analytics): Used for tracking user behavior and site analytics to help us understand and improve user experience.

3.1.5 Sentry (sentry.io): Tracks errors and performance issues, collecting error logs and device information to improve app stability.

3.1.6 Resend (resend.com): Sends transactional emails, collecting email addresses and engagement data to ensure communication.

3.1.7 Expo Application Services (EAS) (expo.dev/eas): Supports mobile app development and deployment, and may collect device information and crash reports.

3.1.8 Vercel (vercel.com): Hosts and deploys our marketing website, collecting site usage metrics and server logs.

3.1.9 CDN (cdnjs.cloudflare.com): Provides content delivery for external scripts used within the Service.

4. How We Use Your Information

4.1 Account Management

Personal information is used to create and manage accounts, authenticate users, and provide technical support

4.2 Service Improvement

Usage data and device information help us analyze how users interact with the Service, allowing us to make improvements and tailor features to user needs.

4.3 Notifications and Communications

We use your contact details to send push notifications and emails related to account activity, updates, and promotional content, managed through OneSignal.

4.4 Subscription and Payment Management

Payment data collected by RevenueCat enables us to manage subscriptions, process transactions, and send billing notices.

4.5 Legal Compliance and Security

We process personal data as required by applicable laws, including for data retention for regulatory purposes, fraud prevention, and response to government requests.

5. How We Share Your Information

5.1 Service Providers

We share information with third-party providers, such as Supabase, OneSignal, and RevenueCat, to support Service operations. These providers access only the information necessary to perform their functions, and we ensure their compliance with data protection laws.

5.2 Legal Compliance

We may disclose data to comply with legal obligations, such as responding to subpoenas, court orders, or government requests, or to protect our rights or the safety of others.

5.3 Business Transfers

If PRIMEPEAK INC. undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new ownership, provided it is used consistently with this Privacy Policy.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access and request corrections to your personal data by contacting us at info@primepeak.io.

6.2 Deletion (Right to be Forgotten)

You may request deletion of your personal data. Upon account deletion, data will be removed unless retention is required by law.

6.3 Data Portability

You may request a copy of your personal data in a structured, machine-readable format or request data transfer to another service provider, where feasible.

6.4 Opt-Out and Consent Management

You may adjust privacy preferences, including opting out of marketing communications, within your account settings or by contacting us.

6.5 California Consumer Privacy Act (CCPA)

California residents may request access to specific data collected, deletion of data, and opt-out of any “sale” of personal data as defined under CCPA. Requests can be submitted to info@primepeak.io.

7. Data Security

7.1 We use technical, administrative, and physical safeguards to protect your data against unauthorized access, alteration, or loss. Our security measures include data encryption, access controls, and regular assessments. However, no method of transmission over the Internet or storage is entirely secure.

8. Data Retention

8.1 We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Inactive accounts may be deleted after a specified period.

9. Cookies and Tracking Technologies

9.1 We use cookies, web beacons, and similar technologies to enhance your experience on our website and app. These cookies are used to remember preferences, track site usage, and personalize content. Cookies may be managed or disabled in your browser settings, though doing so may limit certain features and functionalities of the Service.

9.2 Specific Cookie Types

We use the following types of cookies:

9.2.1 Essential Cookies

Visitor ID cookie for analytics tracking
Session management
Security-related cookies

9.2.2 Analytics Cookies

Mixpanel analytics cookies
Vercel analytics cookies

9.2.3 Preference Cookies

User interface customization
Language preferences

9.3 Cookie Consent

9.3.1 When you first visit our website, you will be presented with a cookie consent banner. You can choose to:

Accept all cookies
Accept only essential cookies
Manage cookie preferences
View detailed cookie information

9.3.2 You can change your cookie preferences at any time through our Cookie Settings accessible in the website footer.

10. Children's Privacy Guidelines

10.1 The Service is designed for users aged 13 and older and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us at info@primepeak.io to have it deleted.

11. International Data Transfers

11.1 Your information may be transferred to and stored on servers located outside of your jurisdiction. By using our Service, you consent to such transfers, subject to compliance with GDPR, CCPA, and applicable international data protection standards.

12. Changes to this Privacy Policy

12.1 We may update this Privacy Policy to reflect changes in our practices or compliance with applicable laws. We will post any changes on our website, and the “Last Updated” date will reflect the latest revision. Significant changes will be communicated to you by email or through in-app notifications.

13. Contact Us

13.1 For inquiries, concerns, or requests related to this Privacy Policy, please contact us at:

• Email: info@primepeak.io

• Address: 4936 Yonge Street, Suite 515, Toronto, ON, Canada, M2N 6S3

• Phone Number: +1 647-490-0319